CCPA Privacy Policy

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PRIVACY POLICY FOR CALIFORNIA RESIDENTS

Effective Date: July 1, 2020 Last Update: July 1, 2020

This Privacy Policy for California Residents (“Privacy Policy”) supplements the Privacy Policy of Sumitomo Rubber Industries, Ltd. (“Sumitomo Rubber”) and is applicable only to “consumers,” as defined by the California Consumer Privacy Act of 2018 and related regulations (collectively, the “CCPA”), and “personal information,” as defined by the CCPA, of such. If you are not a resident of the State of California and not a “consumer,” this policy is not applicable to you, and other privacy policies shall apply. By visiting our websites (our “Sites”) or providing personal information to us (whether or not via our Sites), you accept the practices described in this Privacy Policy. By using our Sites in any way, you further confirm your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or visit our Sites, and do not disclose any personal information to us, either online or offline.

ACCESSIBILITY TO CONSUMERS WITH DISABILITIES

Sumitomo Rubber seeks to make this Privacy Policy and any notices contained in this Privacy Policy accessible to consumers with disabilities. If you are unable to access this Privacy Policy or any notices it contains, including the Notice at Collection of Personal Information and the Opt-Out Notice, due to a disability, we encourage you to contact us via our number at +81-(0)78-265-3000, or email at "personal-data-support@srigroup.co.jp" to inform us how to provide you with our Privacy Policy and any notices it contains in an alternative format accessible to you.

CHANGES TO PRIVACY POLICY

If we change this Privacy Policy, we will notify you by posting the revised privacy policy on our Sites. It is your responsibility to periodically revisit our Sites to be aware of any changes to this Privacy Policy.

COLLECTION OF PERSONAL INFORMATION

Each time you register a Sumitomo Rubber product, enter a contest, register for a newsletter, send us an email, call us, send us regular mail, or otherwise contact us or transmit information via our Sites, Sumitomo Rubber may obtain and collect personally identifiable contact information, including, but not limited to, your name, email address, mailing address, and telephone number. You may also provide us with information that, when combined with personally identifiable information, provides us with a better idea of who you are, including, but not limited to, your sex/gender, birthday, marital status, IP address, credit card information, and education level. Generally, you can browse our Sites without telling us who you are or revealing any personal information about yourself. Once you give us any of your personal information, however, via any method of communication, you will no longer be anonymous to us. If you choose to use our services, we may require you to provide contact and identity information and other personal information. Where possible, we indicate which personal information is required and which personal information is optional. You always have the option to not provide information by choosing not to use a particular service or feature.

NOTICE AT COLLECTION OF PERSONAL INFORMATION UNDER CALIFORNIA LAW

If you are a California resident, under the CCPA, you have the right to know, at or before the time your personal information is collected, the categories of personal information collected and the purposes for which the categories of personal information will be used. This section of our Privacy Policy and any online links to this notice on our Sites or elsewhere constitute such notice. Below is a list of the categories of personal information of California residents that may be collected and the business or commercial purposes for which it will be used:

Category Examples Sources
A. Identifiers Real name, postal address, unique personal identifier, email address, social security number, driver’s license or state identification card number, passport number, insurance policy number, bank account number, credit card number, or other similar identifiers
  • You
  • Your authorized representatives, family members, or caregivers
  • Data publicly available pursuant to the provisions of the CCPA
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code §1798.80(e)) Name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, current employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information
  • You
  • Your authorized representatives, family members, or caregivers
  • Data publicly available pursuant to the provisions of the CCPA
C. Protected classification characteristics under California or federal law Race, color, religion, sex/gender, marital status, national origin, disability, age (over 40), and other protected classification characteristics
  • You
  • Your authorized representatives, family members, or caregivers
  • Data publicly available pursuant to the provisions of the CCPA
D. Commercial information Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
  • You
  • Your authorized representatives, family members, or caregivers
E. Internet or other similar network activity Browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement
  • You and your computer or devices when you interact with our platforms, websites, and applications via technologies such as cookies or web beacons
  • Third parties that provide access to information you make publicly available, such as social media platforms
  • Service providers and third parties that provide information that helps us understand our customers, including data aggregators, Customer Relationship Management (CRM) platforms, direct marketing agencies, and public records providers
  • We may also infer information about you based on information that you have given us and your past interactions with us and other companies
F. Geolocation data Geolocation data accompanying internal reports
  • You
  • Automatically from your mobile devices, such as where accompanied by other types of data that you send to us from such devices
G. Audio information, etc. Audio and visual information
  • You (if you have a contractual relationship with Sumitomo Rubber)
  • Automatically, such as when we record calls to our call center and use CCTV cameras in our facilities
  • Third parties that provide access to information you make publicly available, such as social media platforms
H. Professional- or employment-related information  
  • You
  • Your authorized representatives, family members, or caregivers
I. Education information  
  • You
  • Your authorized representatives, family members, or caregivers
Purposes Category
To enable us to generally respond to you or to process, validate, and verify requests and/or purchase orders Category A, Category B, Category D
To fulfill any of your requests or respond to your questions or comments Category A, Category B, Category D, Category E
To send information to you about additional goods or services Category A, Category B, Category D, Category E
To compile and/or distribute aggregated information about our website users and usage patterns Category E
To analyze questionnaire surveys and report the results Category A, Category B, Category C, Category D, Category E
To provide useful information to our website designers for developing new features and services Category E
To tailor your experience on our websites, e.g. showing you content that we believe may interest you or altering the content based on your personal preferences Category D, Category E
To otherwise use the information in any way we deem advisable and not prohibited by law, in order to provide better goods or services to our customers Category A, Category B, Category C, Category D, Category E, Category F, Category G
To manage our internal structure and contractual relationship with our actual or potential directors, officers, employees, and other business partners Category A, Category B, Category C, Category E, Category F, Category G, Category H, Category I
To make back-up copies for business continuity and disaster recovery purposes All categories
To fulfill any purpose that we separately disclose to you upon the collection of your personal information All categories

DISCLOSURE OF PERSONAL INFORMATION

Sumitomo Rubber will not disclose personal information or consign the management thereof to third parties except to third-party agents and independent contractors that perform the purposes indicated above on our behalf (“Service Providers”). In such circumstances, Sumitomo Rubber will enter a contract that describes such purposes and requires the Service Providers not to use the personal information for any purpose except for performing the obligations under the contract and will exercise the appropriate controls to maintain confidentiality after performing a strict investigation of the Service Providers.
Additionally, Sumitomo Rubber may disclose your personal information to the extent permitted by applicable laws.

RIGHT TO KNOW ABOUT PERSONAL INFORMATION COLLECTED, DISCLOSED, OR SOLD UNDER CALIFORNIA LAW

If you are a California resident, under the CCPA, you have the right to request information regarding the personal information we collect, use, disclose, and sell. Currently, Sumitomo Rubber does not sell any personal information of consumers.
To make a request regarding the personal information Sumitomo Rubber collects about you, you may use either of the following designated methods: (1) call our number at +81-(0)78-265-3000 or (2) submit a verifiable consumer request by sending an e-mail to the designated address. Upon receipt of a request, Sumitomo Rubber will verify your request, which may involve asking you to provide additional information to us. Such verification may use a third-party verification service or may require you to access and re-authenticate yourself via a password-protected account.

In the past twelve (12) months, we collected the categories of personal information listed in the table above from the sources also listed in the table above.

RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION UNDER CALIFORNIA LAW

We take reasonable measures to protect the personal information we collect from being compromised by cyber theft and other nefarious activities (for example, by employing firewalls, secure servers, limited users and limited access, and log-in credentials for system access). Nevertheless, no system can ever be made 100% secure from cyber theft activities.
If you are a California resident, you have the right, under the CCPA, to request the deletion of your personal information collected or maintained by Sumitomo Rubber.
To request the deletion of your personal information collected by Sumitomo Rubber, you may use either of the following designated methods: (1) call our number at +81-(0)78-265-3000 or (2) submit a verifiable consumer request using the online request form at the following link. Upon receipt of a request via our number or a fully completed online request form, Sumitomo Rubber will verify your request, which may involve asking you to provide additional information to us. Such verification may use a third-party verification service or may require you to access and re-authenticate yourself via a password-protected account. Either before or after your deletion request is verified, we will ask you to separately confirm that you want your personal information deleted.

NOTICE OF RIGHT TO OPT-OUT OF SALE OF PERSONAL INFORMATION UNDER CALIFORNIA LAW

SHOULD SUMITOMO RUBBER DECIDE TO SELL ANY PERSONAL INFORMATION AND YOU ARE A CALIFORNIA RESIDENT, YOU HAVE THE RIGHT TO OPT OUT OF OUR SALE OF YOUR PERSONAL INFORMATION.
Sumitomo Rubber has not sold any consumer personal information in the past 12 months and will not sell personal information without further notice. Sumitomo Rubber will not sell the personal information of minors under 16 years of age without affirmative authorization.

RIGHT TO NON-DISCRIMINATION UNDER CALIFORNIA LAW

Under the CCPA, California residents have the right not to receive discriminatory treatment by Sumitomo Rubber due to the exercise of the privacy rights conferred by the CCPA.

However, we may offer you certain financial incentives as permitted by the CCPA that can result in different prices, rates, or quality levels. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

DESIGNATION OF AUTHORIZED AGENT UNDER CALIFORNIA LAW

Under the CCPA, California residents have the right to designate an authorized agent, as defined in CCPA, to make a request under the CCPA on the consumer’s behalf. In order to make such a designation, the consumer must provide written permission signed by the consumer or an appropriate power of attorney to us directly or via the agent pursuant to CCPA.

CONTACT INFORMATION

If you have any questions or concerns about the Privacy Policy of this Site or its implementation, whether online or offline, you may contact us here. You may also contact us:

By mail:
6-9. 3-chome, Wakinohamacho, Chuo-ku, Kobe, Hyogo 651-0072, JAPAN

By telephone: +81-(0)78-265-3000