Stakeholder Engagement

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Fundamental Perspective

Aware of the social responsibilities incumbent on the Sumitomo Rubber Group, we always work to assess what is expected of us and reflect such expectations in our business activities. To this end, regular communication with our stakeholders is indispensable.
Along with the globalization of our business, the scope of our stakeholders has expanded to include ever more diverse people from regions around the world. We strive to demonstrate integrity in all our business activities so that we can earn the trust of all our stakeholders.

Multi-Stakeholder Policy

Recognizing the growing importance of collaborative value creation with a wide range of stakeholders—including employees, customers, suppliers, shareholders, and local communities—we are committed to engaging in appropriate collaboration with multiple stakeholders as part of our business operations. In this context, we recognize that appropriately distributing the profits and outcomes generated through collaborative value creation and productivity improvement among multiple stakeholders is essential to maintaining the momentum for wage increases and ensuring sustainable economic growth. With this in mind, we consider it important to return value to employees and show consideration to our suppliers, and we will advance the following initiatives accordingly.

How We Communicate with Stakeholders

  Related Policies Key Engagement Opportunities Related Pages
Customers
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  • Customer service center and service desks
  • Exhibitions and events, etc.
Business Partners
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  • Participation in economic and industry associations
  • Surveys, site visits, and dialogue with business partners
  • Hosting briefings (e.g., Partners’ Day) to communicate company policies
Local Communities
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  • Environmental conservation activities
  • Participation in local events
  • Collaboration with local governments, NGOs, and NPOs
  • Next-generation development
  • Traffic safety initiatives
Shareholders and Investors
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  • IR meetings
  • SR meetings
  • Shareholder returns
  • Enhancing corporate value through dialogue with shareholders and investors
Employees
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  • Information sharing via internal newsletters and intranet
  • Compliance hotline
  • Labor-management councils or consultations with employee representatives